How do your busiest people transfer their knowledge?

Posted by Wikis Commit At Area 51 on Programmers See other posts from Programmers or by Wikis Commit At Area 51
Published on 2011-03-08T10:36:24Z Indexed on 2011/03/08 16:18 UTC
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We have recently polled our company wide wiki users and found out that there are two large groups of users:

  • people with lots of knowledge but (who claim they have) no time to document
  • people with time but (who claim they have) not enough knowledge worth documenting

Each group covered almost 50% of the users!

How do your companies handle this? That is, how do you encourage your busiest / most knowledgeable people to share their knowledge?

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