Email Alias [email protected] Replaced with New Oracle Certification Support Tool

Posted by Paul Sorensen on Oracle Blogs See other posts from Oracle Blogs or by Paul Sorensen
Published on Tue, 08 Mar 2011 12:13:00 -0800 Indexed on 2011/03/09 0:15 UTC
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All Oracle Certification customer service issues previously sent to [email protected], [email protected], [email protected], or [email protected], should now be submitted as service requests via the new request tool. Support via these email aliases ends today.

Managing candidate communications via this tool will enable better issue tracking capabilities and ensure that all issues are handled quickly and efficiently. The integrated tool will also help us to more easily research historical and related issues to enable improved certification communications and business processes.

For now, questions related to Java, Oracle Solaris (Cluster), MySQL, NetBeans or OpenOffice.org exam or certification, will still be sent to [email protected] and resolved via email. Questions related to the status of an Oracle Certification Success Kit, will still be sent to [email protected] and resolved via email.

?We are excited about this new offering and ?c?o?n?t?i?n?u?e? ??t?o??????? ?w?o?r?k? ?t?o?w?a?r?d ?improve?d customer ?s?e?r?v?i?c?e?? for our OCP community. Thank you for your cooperation!

Quick View of Oracle Certification Customer Support

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