Using terremark enteprise cloud, when you create a server, you assigned an IP address to them and that IP is visible under Detected IP when selecting the server. However, I created a server, with IP address and I created an internet service and connected it with a node. I used protocol TCP and mapped it to port 3001. But I notice when I select my server, the IP address doesnt dsplay under Detected IP and then I VPN Connect, launch terminal and try to SSH with the IP to my server, and I get connection timed out. I presume the reason lies in that the IP address is not being detected.

Someone suggested that my VMware-Tools is out of date and in fact on the server instance for VMware-Tools it does say "out of date". I'm not sure how to mount the instance and install VMware-Tools. I am using Mac OSX. Someone said that it will only work on PC running IE.