SugarCRM CE Won't Install on Ubuntu 10.10

Posted by Trenton Scott on Server Fault See other posts from Server Fault or by Trenton Scott
Published on 2011-05-06T20:44:08Z Indexed on 2011/06/25 8:24 UTC
Read the original article Hit count: 254

Filed under:

apache

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ubuntu

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permissions

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lamp

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sugarcrm

I have a fresh copy of Ubuntu 10.10 server with a working LAMP installation. I downloaded SugarCRM and browsed to its directory to open the installer (via Firefox). The installer appears fine, I accept the license agreement, and it proceeds to check file permissions.

It advises that several directories need looser permissions (chmod 766), and I adjust them accordingly. After making the changes, I click "recheck" and the page just reloads as blank (white). There are no errors visible, nothing in the server logs (Apache/PHP) and installation cannot continue.

I'm able to get back to the installation tool by readjusting permissions back to my default (0755 for directories, 0644 for files). All files/folders are owned by root and the www-data group.

Any idea about what's wrong?

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