Updates come from the Documaker front on two counts:

Oracle Documaker Awarded XCelent Award for Best Functionality

Celent has published a NEW report entitled Document Automation Solution Vendors for Insurers 2011.

In the evaluation, Oracle received the XCelent award for Functionality, which recognizes solutions as the leader in this category of the evaluation.

According to Celent, “Insurers need to address issues related to the creation and handling of all sorts of documents. Key issues in document creation are complexity and volume. Today, most document automation vendors provide an array of features to cope with the complexity and volume of documents insurers need to generate.”

The report ranks ten solution providers on Technology, Functionality, Market Penetration, and Services. Each profile provides detailed information about the vendor and its document automation system, the professional services and support staff it offers, product features, insurance customers and reference feedback, its technology, implementation process, and pricing. 

A summary of the report is available at Celent’s web site.

Documaker User Group in Wisconsin Holds First Meeting

Oracle Documaker users in Wisconsin made the first Documaker User Group meeting a great success, with representation from eight companies. On April 19, over 25 attendees got together to share information, best practices, experiences and concepts related to Documaker and enterprise document automation; they were also able to share feedback with Documaker product management.

One insurer shared how they publish and deliver documents to both internal and external customers as quickly and cost effectively as possible, since providing point of sale documents to the sales force in real time is crucial to obtaining and maintaining the book of business. They outlined best practices that ensure consistent development and testing strategies processes are in place to maximize performance and reliability. And, they gave an overview of the supporting applications they developed to monitor and improve performance as well as monitor and track each transaction.

Wisconsin User Group meeting photos are posted on the Oracle Insurance Facebook page http://www.facebook.com/OracleInsurance. The Wisconsin User Group will meet again on October 26.

If you and other Documaker customers in your area are interested in setting up a user group in your area, please contact Susanne Hale ([email protected]), (703) 927-0863.