Dropbox failing to update?

Posted by Mick on Super User See other posts from Super User or by Mick
Published on 2011-03-19T11:57:24Z Indexed on 2011/11/20 1:57 UTC
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I have two PC's at home. One XP the other Windows 7-64bit. I have a word document that I edit on either PC - to enable this I have the file stored in a Dropbox folder. This usually works fine - but sometimes I find that the file does not get updated on my windows7 PC. I.e. I edit the file on my Windows XP machine, then go to my Windows 7 PC and see that there is a previous, old, datestamp on the file and sure enough if I open up the file to have a look, I see that the latest edits are not included. If I right-click on the file and select "Browse on Dropbox website" I see that the latest file is correctly there. Surely there must be some option to say please update this file - but can find no such thing. Has something gone wrong?

I should point out that my wireless internet connection is a little intermittent - could this have caused some glitch?

By the way I do not leave the old file open in word on my Windows-7 PC as I can well imagine that would cause trouble.

Also I should mention that the icon on the document has the little green tick on it showing that Dropbox is not in the process of doing a transfer. Also the Dropbox icon in my system tray also has the green tick - so Dropbox is not busy transferring some other file(s). If I hover the mouse over the Dropbox icon I get the tooltip "All files up to date".

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