One of the troubleshooting steps in resolving printer-related issues with any version of Windows is to remove installed print drivers and then reinstall the drivers. This is a domain environment and drivers are pulled from a print server.

I've had occasion to need to do this on a user's system running Windows 7 Enterprise 64-bit. These procedures don't work:

• Removing the printer from Devices and Printers (doesn't remove driver obviously)

• Doing the above, going into Server Properties, and attempting to remove the driver (fails with a "driver in use" error)

• Opening an empty mmc, adding the Print Management snap-in, and attempting to do the above.

• Doing sc stop spooler and sc start spooler before doing both of the above

Now I know it's possible to remove drivers with the spooler service stopped and then going into the spool directory, as well as deleting registry entries.

I'm asking if a tool exists to do this where I can just select the driver in question and it be removed.