Just the other day, I went to the recently-released Oracle Solaris 11 library to search for information about the print service changes. I knew there had been changes in Oracle Solaris 11, but could not remember the new approach to printing. So, being the optimist that I (never) am, I went to the Oracle Solaris 11 Information Library on docs.oracle.com and typed "print service" into the search box. Imagine my surprise when the response back was:

We did not find any search results for: print service site:download.oracle.com url:/docs/cd/E23824_01.

OMG! WTF? Are you kidding me?

After throwing a few stuffed animals at my computer screen, I tried again. Is search broken? Well, sort of (and I'm trying to get it fixed). In the meantime, however, there is a reasonably simple user workaround. Possibly unnoticed by most people, there is a Within drop-down menu on the Oracle search results page. If you simply open the Within menu, select Documentation, and click the little magnifying glass again, you (should) get the expected results.

Is it perfect? No, but at least it's an improvement over being completely broken.

- Janice Critchlow, Information Architect, Systems