Install wireless router with cable modem - need authentication server?

Posted by Paul on Super User See other posts from Super User or by Paul
Published on 2010-02-10T06:04:41Z Indexed on 2011/11/25 17:54 UTC
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installation

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wireless-router

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cable

I've bought a wireless router which I'm installing with a Telstra BigPond cable modem for a friend.

As part of the setup I've got to a screen requesting username / password / authentication server for the cable modem

They have contacted Telstra who supply the username / password and say that is all they need. They dont know anything about an authentication server.

There are a couple of answers up on Whirlpool forum found through google but those answers are 4 years old.

I havent tried them yet as I hoped to get actual answers before trundling over to my friends house again.

Can anyone suggest,

How to get information from Telstra support? (I realise this question maybe impossible to answer)
What is the authentication server for Telstra BigPond for a user in Sydney Australia
Are those whirlpool forum answers still valid?

I guess if I dont get anything more here I'll try what it says on whirlpool and see what happens.

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