HP Officejet 6000 E609n unexpectedly goes offline

Posted by Sajee on Super User See other posts from Super User or by Sajee
Published on 2011-11-26T16:57:50Z Indexed on 2011/11/26 17:58 UTC
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Filed under:

wireless-networking

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hp

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network-printer

My local library has a number of Windows Vista SP1 PCs connected to two HP Officejet 6000 E609n wireless printers. Each PC can print to either of the two printers and one of the two printers is the default on each PC. This configuration has worked well over the last year w/o any trouble.

Recently, the library staff is reporting that sometimes when patrons try to print, they can't. Closer inspection shows that the the default wireless printer is offline. In order to get the printer online again, the printer has to be restarted. In Control Panel > Printers > > applet, under the Printer menu, the "Use Printer Offline" option is grayed out and there's no way to bring the printer back online w/o restarting it.

Does anyone know what's going on here?

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