Upgraded users to Win7. Now getting "path not found" when saving files or opening attachments

Posted by Matt Penner on Server Fault See other posts from Server Fault or by Matt Penner
Published on 2011-09-16T20:01:34Z Indexed on 2011/11/29 17:52 UTC
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We have a Server 2008 AD environment with about 5k users. We just rolled out Windows 7 SP1 (were XP) with great success. However, about once a day we get a few calls that a user opens a file from their Documents (the folder is on the server and redirected), edits it and attempts to save but Win7 reports that the path is not found either because it doesn't exist or no permissions. The only way to fix it is to delete the profile.

In addition we get about the same number but different users saying that they cannot open attachments from Outlook 2010 due to no permission. We have to edit the temp Outlook storage path in the registry to fix it (or delete the profile).

I think the two issues may be related.

What scares us is that we rolled out 1 month ago and had no calls of this nature until about 2 weeks ago. It started off as one or two but seems to be growing.

Any ideas? We're going to open a Microsoft ticket but I wanted to seenif anyone else has run into this.

Thanks!

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