Exchange 2010: Receiving "You can't send a message on behalf of this user..." error when trying to configure delegate access

Posted by Beaming Mel-Bin on Server Fault See other posts from Server Fault or by Beaming Mel-Bin
Published on 2011-06-10T16:02:39Z Indexed on 2011/12/01 9:57 UTC
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I am trying to give someone (John Doe) delegate access to another account (Jane Doe) in our test environment. However, I receive the following error from Exchange:

*Subject:* Undeliverable: You have been designated as a delegate for Jane Dow
*To:* Jane Dow

Delivery has failed to these recipients or groups:

John Doe
You can't send a message on behalf of this user unless you have permission to do so. Please make sure you're sending on behalf of the correct sender, or request the necessary permission. If the problem continues, please contact your helpdesk.


Diagnostic information for administrators:

Generating server: 

/O=UNIONCO/OU=EXCHANGE ADMINISTRATIVE GROUP (FYD132341234)/CN=RECIPIENTS/CN=jdoe
#MSEXCH:MSExchangeIS:/DC=local/DC=unionco:MAILBOX-1[578:0x000004DC:0x0000001D] #EX#

Can someone help me troubleshoot this?

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