Connecting via ShrewSoft VPN client means no LAN internet access (Windows 7 64 bit) - any advice please?
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Published on 2011-04-26T16:21:53Z
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2012/03/20
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I have a Windows 7 64 bit desktop machine which is connected to a LAN.
I recently installed ShrewSoft VPN client v 2.1.7 on my machine so that I can connect to a license server hosted by my customer. They are running a Cisco VPN server and I originally tried (unsuccessfully!) to use the Cisco VPN client for Windows 64 bit but the default gateway wasn't being configured correctly after loading in my pcf file. Using ShrewSoft I am able to import the same pcf file, and successfully connect to the machine I need to using the VPN client software. The client machine I need to connect to has IP address 1.52.90.33.
The problem is that when I am connected to the customer network using the VPN client application (and after a few minutes) I lose my LAN internet connection. I can only presume that this is because, by default the ShrewSoft VPN client application automatically tunnels all traffic through the VPN connection. I know there is an option to switch off the "Tunnel All" option on the Policy tab of the application and enter a Remote Network Resource (to "Include" or "Exclude") as "Address" and "Netmask" IP addresses however I am not sure what I need to enter here.
Here is my ipconfig output before connecting to the VPN (with suffixes blanked out):
Windows IP Configuration
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : ***.***
Link-local IPv6 Address . . . . . : fe80::8de3:9dbe:393a:33ba%11
IPv4 Address. . . . . . . . . . . : 150.237.13.17
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 150.237.13.1
Tunnel adapter 6TO4 Adapter:
Connection-specific DNS Suffix . : ***.***
IPv6 Address. . . . . . . . . . . : 2002:96ed:d11::96ed:d11
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
Tunnel adapter Local Area Connection* 9:
Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2cf9:38c4:6912:f2ee
Link-local IPv6 Address . . . . . : fe80::2cf9:38c4:6912:f2ee%12
Default Gateway . . . . . . . . . :
Tunnel adapter isatap.***.***:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : ***.***
Here is my route print output before connecting to the VPN:
===========================================================================
Interface List
11...20 cf 30 9d ec 2a ......Realtek RTL8168D/8111D Family PCI-E Gigabit Ethern
et NIC (NDIS 6.20)
1...........................Software Loopback Interface 1
14...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 150.237.13.1 150.237.13.17 2
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
150.237.13.0 255.255.255.0 On-link 150.237.13.17 257
150.237.13.17 255.255.255.255 On-link 150.237.13.17 257
150.237.13.255 255.255.255.255 On-link 150.237.13.17 257
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 150.237.13.17 257
255.255.255.255 255.255.255.255 On-link 12
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