Adobe Acrobat Pro 9.0 on Windows 7 print to network share gives error

Posted by Archit Baweja on Super User See other posts from Super User or by Archit Baweja
Published on 2010-10-08T19:06:26Z Indexed on 2012/03/21 5:33 UTC
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I've recently upgraded a client's workstations to brand new computers, with Windows 7 Professional. The server is still Windows Server 2003. The server has 2-3 file shares that get mapped to users' workstations as drives.

The client has also upgraded from Acrobat 6.0 to 9.0 Pro. Since the upgrade, when the client tries to print to the Adobe PDF printer (aka convert something to PDF via the printer interface), it gives an error in the queue if the file is being saved on the network drive. If I instead provide a local path, the file "prints" fine.

Additionally, if I change the Adobe PDF printer's settings to "don't spool, print directly to printer", it prints to the network share fine, but then it resets that setting every time.

Things I've checked for:

  1. Permissions on the network share. The user and the computer has full access. We even gave the "Everyone" ibject full access.
  2. Reinstall Adobe Acrobat Pro 9.0
  3. Run updates to upgrade to 9.3.4

Has anyone else bumped into such a problem? The support fellows from Adobe are just taking me around in circles. They don't seem to have a clue either.

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