Unable to logoff, disconnect, or reset terminal server user in production environment

Posted by l0c0b0x on Server Fault See other posts from Server Fault or by l0c0b0x
Published on 2010-06-14T17:40:19Z Indexed on 2012/03/21 17:31 UTC
Read the original article Hit count: 282

Filed under:

windows-server-2008

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terminal-server

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Troubleshooting

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sessions

I'm looking for some ideas on how to disconnect, logoff, or reset a user's session in a 2008 Terminal Server (unable to login as the user either as it is completely locked-up). This is a production environment, so rebooting the server or doing something system-wide is out of the question for now. Any Powershell tricks to help us with this?

We've tried to disconnect, log the user off and reset the session as well as killing the session's processes too, directly from the same terminal server (from the task manager, Terminal Services Manager and the Resource Monitor) with no results.

Help!

UPDATE: We ended up rebooting the server as no other attempts that we could think of worked. I'll leave this question open hoping someone might have more information about this one issue, and it's potential fixes

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