Just bought Dell T-7500 Workstation.

When installation technician came to Install the workstation, he got an electric shock when he touched the Start Button.

He also got shock when he touched Front Panel.

No shock when touching rest of the Chassis.

He called Dell Support & tried to troubleshoot by taking out various wires etc but did not help.

I touched the same places & I also got shock.

We checked everything possible including connecting to various outlets but it didn't solve the problem.

Installation subcontractor said that they are not supposed to troubleshoot anything on new system, just install it & they made notes & left.

I called my sales guy & it was weekend so he said he will take care of it on Monday.

Here are my concerns :

(1) Why does that happen ? Although it is a mild shock & it won't kill you but might damage other parts of workstation ?

(2) Is this common for workstations ?

(3) What should I do ? Of course Dell will try to troubleshoot again but should I let them do that OR ask for a New System ?

(4) Wheat would happen if I continue using it till the new system arrives ?

Thank You.