How to Pre-Configure Shared Laptops' Microsoft Outlook 2010 Accounts to Connect to Exchange Server 2007 SP3?

Posted by schultkl on Server Fault See other posts from Server Fault or by schultkl
Published on 2011-07-20T19:48:22Z Indexed on 2012/03/27 23:33 UTC
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Our IT environment provides 10 shared, Microsoft Windows 7 laptops for an office staff of several hundred people.

After checking-out and logging into a laptop with an Active Directory domain account, office staff frequently run Microsoft Outlook 2010.

However, the first time office staff do this, Microsoft Outlook 2010 prompts the user to create and configure their local account. This takes just several clicks, as Microsoft Outlook 2010 auto-detects the office staff member's Microsoft Exchange Server 2007 (SP3) account.

The problem is: all office staff have to do this on each new laptop they use. Until they do so, some functionality does not work (for example, Microsoft Word 2010 Save & Send fails with error "There was a problem creating the message").

How might our IT department "pre-configure" the shared laptops so office staff can simply log-in and use Microsoft Outlook 2010 functionality without the need to configure a local account?

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