Why can't I connect to my router's config page with Windows 7?

Posted by user17940 on Super User See other posts from Super User or by user17940
Published on 2009-11-13T19:18:44Z Indexed on 2012/03/27 11:32 UTC
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I've got a Belkin wireless router, and just bought a new Dell computer with Windows 7 pre-installed. I can connect to the Internet and my home network just fine, but when I try to visit my router's configuration page at http://192.168.2.1, I get a "Connection was reset" error. Nothing I do will make the router's configuration page come up in my web browser.

More background information:

  • I could always get to the router's config page from my Windows XP machine. I never had any trouble prior to getting this Windows 7 computer.
  • I can ping 192.168.2.1 successfully from my Windows 7 computer.
  • My PC is connected to the router by a physical CAT5 cable, not via wireless.
  • Every device connected to my router, including the new computer, can get to the Internet with no problem.

Here are some things that did not solve the problem:

  • I tried turning off IPV6 in Windows.
  • I tried turning off my firewall and antivirus software
  • I tried using https instead of http
  • I tried disabling and then enabling the network connection in Windows
  • I tried reverting my network card driver back to an older version
  • I have tried both Firefox and Internet Explorer web browsers.

Has anyone experienced something like this before, and solved it?

Thanks a lot for your help!

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