My datacenter is unable to add PTR/rDNS record, then how can I prevent the mail outgoing from going to spam folder?

Posted by gilzero on Server Fault See other posts from Server Fault or by gilzero
Published on 2012-04-02T11:28:23Z Indexed on 2012/04/02 11:32 UTC
Read the original article Hit count: 282

Filed under:

linux

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email

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cpanel

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spam

I am having problem that mail sent out from my server all goes to recipient's spam folder.

I am running Drupal sites on Linux server. CentOS w/ cPanel.

Our users cannot receive email as the mail went to the spam folder. (such as registration email, contact form email)

I was advised that I need to have PTR/rDNS record added for my host.

I then contact my datacenter to add PTR/rDNS thing, unfortunately, the datacenter said they are unable to do it.

So what can I do? Any other ways I can fix the problem?

Thank you!

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