SATA errors reported during boot: exception Emask 0x40 SAct 0x0 SErr 0x80800 action 0x0

Posted by digby280 on Ask Ubuntu See other posts from Ask Ubuntu or by digby280
Published on 2012-04-02T16:35:00Z Indexed on 2012/04/02 17:42 UTC
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I have noticed some error during the Linux boot. They seem to continue to occur after the boot adding lines to the log every few seconds. Once booted this normally does not appear to be causing any problems. However, around 1 in 10 boots results in a kernel panic and the computer has on two or three occasions suddenly rebooted after being powered on for a number of hours. I presume the cause of the reboot is a kernel panic as well.

I am running Ubuntu 11.10 and I have had Ubuntu installed on the computer for around a year.

I have googled around and not found anything useful. I have provided the kernel log lines and the output of smartctl. Can anyone explain exactly what these errors mean, or better still how to resolve them?

Apr  2 16:51:27 dell580 kernel: [   19.831140] EXT4-fs (sdb2): re-mounted. Opts: errors=remount-ro,user_xattr,commit=0
Apr  2 16:51:27 dell580 kernel: [   19.934194] tg3 0000:03:00.0: eth0: Link is down
Apr  2 16:51:28 dell580 kernel: [   20.929468] tg3 0000:03:00.0: eth0: Link is up at 100 Mbps, full duplex
Apr  2 16:51:28 dell580 kernel: [   20.929471] tg3 0000:03:00.0: eth0: Flow control is on for TX and on for RX
Apr  2 16:51:28 dell580 kernel: [   20.929727] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
Apr  2 16:51:29 dell580 kernel: [   21.609381] EXT4-fs (sdb2): re-mounted. Opts: errors=remount-ro,user_xattr,commit=0
Apr  2 16:51:29 dell580 kernel: [   21.616515] ata2.01: exception Emask 0x40 SAct 0x0 SErr 0x80800 action 0x0
Apr  2 16:51:29 dell580 kernel: [   21.616519] ata2.01: SError: { HostInt 10B8B }
Apr  2 16:51:29 dell580 kernel: [   21.616525] ata2.00: hard resetting link
Apr  2 16:51:29 dell580 kernel: [   21.934036] ata2.01: hard resetting link
Apr  2 16:51:29 dell580 kernel: [   22.408890] ata2.00: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
Apr  2 16:51:29 dell580 kernel: [   22.408907] ata2.01: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
Apr  2 16:51:29 dell580 kernel: [   22.440934] ata2.00: configured for UDMA/100
Apr  2 16:51:29 dell580 kernel: [   22.449040] ata2.01: configured for UDMA/133
Apr  2 16:51:29 dell580 kernel: [   22.449818] ata2: EH complete
Apr  2 16:51:33 dell580 kernel: [   26.122664] ata2.01: exception Emask 0x40 SAct 0x0 SErr 0x80800 action 0x0
Apr  2 16:51:33 dell580 kernel: [   26.122670] ata2.01: SError: { HostInt 10B8B }
Apr  2 16:51:33 dell580 kernel: [   26.122677] ata2.00: hard resetting link
Apr  2 16:51:33 dell580 kernel: [   26.442684] ata2.01: hard resetting link
Apr  2 16:51:34 dell580 kernel: [   26.925545] ata2.00: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
Apr  2 16:51:34 dell580 kernel: [   26.925561] ata2.01: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
Apr  2 16:51:34 dell580 kernel: [   26.961542] ata2.00: configured for UDMA/100
Apr  2 16:51:34 dell580 kernel: [   26.969616] ata2.01: configured for UDMA/133
Apr  2 16:51:34 dell580 kernel: [   26.970400] ata2: EH complete
Apr  2 16:51:35 dell580 kernel: [   28.111180] ata2.01: exception Emask 0x40 SAct 0x0 SErr 0x80800 action 0x0
Apr  2 16:51:35 dell580 kernel: [   28.111184] ata2.01: SError: { HostInt 10B8B }
Apr  2 16:51:35 dell580 kernel: [   28.111191] ata2.00: hard resetting link
Apr  2 16:51:35 dell580 kernel: [   28.429674] ata2.01: hard resetting link
Apr  2 16:51:36 dell580 kernel: [   28.904557] ata2.00: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
Apr  2 16:51:36 dell580 kernel: [   28.904572] ata2.01: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
Apr  2 16:51:36 dell580 kernel: [   28.936609] ata2.00: configured for UDMA/100
Apr  2 16:51:36 dell580 kernel: [   28.944692] ata2.01: configured for UDMA/133
Apr  2 16:51:36 dell580 kernel: [   28.945464] ata2: EH complete
Apr  2 16:51:38 dell580 kernel: [   31.581756] eth0: no IPv6 routers present
Apr  2 16:51:38 dell580 kernel: [   32.103066] ata2.01: exception Emask 0x40 SAct 0x0 SErr 0x80800 action 0x0
Apr  2 16:51:38 dell580 kernel: [   32.103074] ata2.01: SError: { HostInt 10B8B }
Apr  2 16:51:38 dell580 kernel: [   32.103085] ata2.00: hard resetting link
Apr  2 16:51:38 dell580 kernel: [   32.419669] ata2.01: hard resetting link
Apr  2 16:51:39 dell580 kernel: [   32.894518] ata2.00: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
Apr  2 16:51:39 dell580 kernel: [   32.894533] ata2.01: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
Apr  2 16:51:39 dell580 kernel: [   32.926536] ata2.00: configured for UDMA/100
Apr  2 16:51:39 dell580 kernel: [   32.934715] ata2.01: configured for UDMA/133
Apr  2 16:51:39 dell580 kernel: [   32.935578] ata2: EH complete

Here's the output of smartctl for the drive.

smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.0.0-17-generic] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     SAMSUNG SpinPoint F1 DT
Device Model:     SAMSUNG HD103UJ
Serial Number:    S13PJ90QC19706
LU WWN Device Id: 5 0000f0 00b1c7960
Firmware Version: 1AA01113
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 3b
Local Time is:    Mon Apr  2 17:13:48 2012 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)   Offline data collection activity
                  was never started.
                  Auto Offline Data Collection: Disabled.
Self-test execution status:      (  41)   The self-test routine was interrupted
                  by the host with a hard or soft reset.
Total time to complete Offline 
data collection:      (11772) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                  Auto Offline data collection on/off support.
                  Suspend Offline collection upon new
                  command.
                  Offline surface scan supported.
                  Self-test supported.
                  Conveyance Self-test supported.
                  Selective Self-test supported.
SMART capabilities:            (0x0003)   Saves SMART data before entering
                  power-saving mode.
                  Supports SMART auto save timer.
Error logging capability:        (0x01)   Error logging supported.
                  General Purpose Logging supported.
Short self-test routine 
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 197) minutes.
Conveyance self-test routine
recommended polling time:      (  21) minutes.
SCT capabilities:            (0x003f) SCT Status supported.
                  SCT Error Recovery Control supported.
                  SCT Feature Control supported.
                  SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   100   100   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0007   076   076   011    Pre-fail  Always       -       7940
  4 Start_Stop_Count        0x0032   099   099   000    Old_age   Always       -       521
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   253   253   051    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0025   100   100   015    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       642
 10 Spin_Retry_Count        0x0033   100   100   051    Pre-fail  Always       -       0
 11 Calibration_Retry_Count 0x0012   100   100   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       482
 13 Read_Soft_Error_Rate    0x000e   100   100   000    Old_age   Always       -       0
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       759
184 End-to-End_Error        0x0033   100   100   000    Pre-fail  Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   073   069   000    Old_age   Always       -       27 (Min/Max 16/27)
194 Temperature_Celsius     0x0022   073   067   000    Old_age   Always       -       27 (Min/Max 16/28)
195 Hardware_ECC_Recovered  0x001a   100   100   000    Old_age   Always       -       320028
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   099   099   000    Old_age   Always       -       1494
200 Multi_Zone_Error_Rate   0x000a   100   100   000    Old_age   Always       -       0
201 Soft_Read_Error_Rate    0x000a   253   253   000    Old_age   Always       -       0

SMART Error Log Version: 1
ATA Error Count: 211 (device log contains only the most recent five errors)
  CR = Command Register [HEX]
  FR = Features Register [HEX]
  SC = Sector Count Register [HEX]
  SN = Sector Number Register [HEX]
  CL = Cylinder Low Register [HEX]
  CH = Cylinder High Register [HEX]
  DH = Device/Head Register [HEX]
  DC = Device Command Register [HEX]
  ER = Error register [HEX]
  ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 211 occurred at disk power-on lifetime: 0 hours (0 days + 0 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  84 51 0f 31 63 8f e1  Error: ICRC, ABRT 15 sectors at LBA = 0x018f6331 = 26174257

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 00 40 62 8f e1 08      00:01:00.460  READ DMA
  c8 00 20 00 7c 30 e0 08      00:01:00.450  READ DMA
  c8 00 00 10 49 8f e1 08      00:01:00.440  READ DMA
  c8 00 e0 20 d0 30 e0 08      00:01:00.420  READ DMA
  c8 00 00 c0 59 90 e1 08      00:01:00.400  READ DMA

Error 210 occurred at disk power-on lifetime: 0 hours (0 days + 0 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  84 51 cf e9 cf 66 e0  Error: ICRC, ABRT 207 sectors at LBA = 0x0066cfe9 = 6737897

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 00 b8 cf 66 e0 08      00:08:29.780  READ DMA
  c8 00 60 60 c9 18 e0 08      00:08:29.770  READ DMA
  c8 00 40 20 c9 18 e0 08      00:08:29.770  READ DMA
  c8 00 20 00 c9 18 e0 08      00:08:29.760  READ DMA
  c8 00 20 98 cf 66 e0 08      00:08:29.750  READ DMA

Error 209 occurred at disk power-on lifetime: 0 hours (0 days + 0 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  84 51 2f d1 74 e0 e0  Error: ICRC, ABRT 47 sectors at LBA = 0x00e074d1 = 14709969

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 00 00 74 e0 e0 08      00:00:30.940  READ DMA
  c8 00 20 18 36 de e0 08      00:00:30.930  READ DMA
  c8 00 08 48 f1 dd e0 08      00:00:30.930  READ DMA
  c8 00 08 a8 f0 dd e0 08      00:00:30.930  READ DMA
  c8 00 08 90 f0 dd e0 08      00:00:30.930  READ DMA

Error 208 occurred at disk power-on lifetime: 0 hours (0 days + 0 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  84 51 7f 21 88 9d e0  Error: ICRC, ABRT 127 sectors at LBA = 0x009d8821 = 10324001

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 a0 00 88 9d e0 08      00:00:27.610  READ DMA
  c8 00 58 a8 e7 9c e0 08      00:00:27.610  READ DMA
  c8 00 00 28 e6 9c e0 08      00:00:27.610  READ DMA
  c8 00 00 e0 e4 9c e0 08      00:00:27.610  READ DMA
  c8 00 00 90 e0 9c e0 08      00:00:27.600  READ DMA

Error 207 occurred at disk power-on lifetime: 0 hours (0 days + 0 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  04 51 26 6a 6a c3 e0  Error: ABRT at LBA = 0x00c36a6a = 12806762

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ca 00 00 90 69 c3 e0 08      00:29:39.350  WRITE DMA
  ca 00 40 90 68 c3 e0 08      00:29:39.350  WRITE DMA
  ca 00 40 50 65 c3 e0 08      00:29:39.350  WRITE DMA
  ca 00 40 d0 64 c3 e0 08      00:29:39.350  WRITE DMA
  ca 00 40 90 63 c3 e0 08      00:29:39.350  WRITE DMA

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Interrupted (host reset)      90%       638         -
# 2  Short offline       Interrupted (host reset)      90%       638         -
# 3  Extended offline    Interrupted (host reset)      90%       638         -
# 4  Short offline       Interrupted (host reset)      90%       638         -
# 5  Extended offline    Interrupted (host reset)      90%       638         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

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