Bug once in a while,but high priority

Posted by Shirish11 on Programmers See other posts from Programmers or by Shirish11
Published on 2012-04-03T09:52:04Z Indexed on 2012/04/03 11:40 UTC
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debugging

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issue-tracking

I am working on a CNC (computer numerical control) project which cuts shapes into metal with help of laser.

Now my problem is once in a while (1-2 times in 20 odd days) the cutting goes wrong or not according to what is set.

But this causes loss so the client is not very happy about it.

I tried to find out the the cause of it by

Including log files
Debugging
Repeating the same environment.

But it wont repeat.

A pause and continue operation will again make it to run smoothly with the bug reappearing.

How do I tackle this issue? Should I state it as a Hardware Problem?

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