What's causing Remote Access error 807 using rasdial.exe to connect to a PPTP VPN?

Posted by Dylan Beattie on Server Fault See other posts from Server Fault or by Dylan Beattie
Published on 2010-11-17T17:19:04Z Indexed on 2012/04/05 5:32 UTC
Read the original article Hit count: 905

Filed under:

vpn

|

pptp

|

watchguard

I'm using rasdial.exe to connect an offsite server to our VPN.

Remote box is a Windows 2008 x64 server; the VPN host at this end is a Watchguard Firebox x750e running Fireware 10.2

It connects fine about 20-30% of the time. The rest of the time I get:

Remote Access error 807 - The network connection between your computer and the VPN server was interrupted. This can be caused by a problem in the VPN transmission and is commonly the result of internet latency or simply that your VPN server has reached capacity. Please try to reconnect to the VPN server. If this problem persists, contact the VPN administrator and analyze quality of network connectivity.

For more help on this error: Type 'hh netcfg.chm' In help, click Troubleshooting, then Error Messages, then 807

The VPN isn't full, and it's 100Mb dedicated fibre on both ends so I can't believe it's a connectivity issue - especially since I'm RDP'ed into the remote box whilst trying to do this!

Any bright ideas as to what might be causing the problem?

Thanks,

Dylan

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