How to stop DW20.exe running on Win 2003 Server

Posted by Laurence on Server Fault See other posts from Server Fault or by Laurence
Published on 2010-05-21T15:56:03Z Indexed on 2012/04/08 5:33 UTC
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Periodically my ASP.NET application crashes (usually because memory consumption exceeds maximum allowed by application pool) and DW20.exe starts up. This is a big problem because it uses huge amounts of memory and CPU for minutes at a time.

I want to know how to stop DW20.exe from running. Please note, I have already tried these often mentioned solutions:

  • Disabling error reporting in Control Panel > System > Advanced > Error Reporting

  • Disabling the Error Reporting Service

  • Modifying the registry as in http://support.microsoft.com/kb/841477 (however I might have done this wrong - this doc says "add a DWReportee value of 1" - what I did was add a DWORD entry with hexadecimal value of 1 - is this right? Also only 2 of the 4 keys were present, so I only modified these, e.g. there was no HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\PCHealth key at all)

So, zero points for suggesting any of the above (unless you can see I have modified the registry incorrectly)! Also zero points for suggesting I resolve whatever is causing the application crashes :) - I am figuring this out, I just want something in the mean time to stop DW20.exe eating up all the server resources.

By the way, this is a Windows 2003 SP1 server, with IIS 6 and SQL 2005 installed. There is no MS Office.

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