Ubuntu 11.10 doesn't detect external usb hard drive

Posted by Andrew on Ask Ubuntu See other posts from Ask Ubuntu or by Andrew
Published on 2011-12-14T00:16:25Z Indexed on 2012/04/08 11:47 UTC
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I have been batting with this issue for a bit and cannot find the answer to it.

So the Dmesg see's the device, being Symwave WDC WD64....

media@Media-pc:~$ dmesg | tail -n 20
[78678.719497] scsi 10:0:0:0: Direct-Access     Generic- USB3.0 CRW    -0 1.00 PQ: 0 ANSI: 0 CCS
[78678.725621] scsi 10:0:0:1: Direct-Access     Generic- USB3.0 CRW    -1 1.00 PQ: 0 ANSI: 0 CCS
[78684.073837] scsi 11:0:0:0: Direct-Access     SYMWAVE  WDC WD6400AAKS-0 3B01 PQ: 0 ANSI: 4
[78691.008126] scsi 11:0:0:0: uas_eh_abort_handler tag 0
[78691.008139] scsi 11:0:0:0: uas_eh_device_reset_handler tag 0
[78691.008147] scsi 11:0:0:0: uas_eh_target_reset_handler tag 0
[78691.008154] scsi 11:0:0:0: uas_eh_bus_reset_handler tag 0
[78691.080307] usb 2-2.4: reset high speed USB device number 9 using ehci_hcd
[78691.221427] scsi 11:0:0:0: Device offlined - not ready after error recovery
[78691.221498] scsi 11:0:0:0: rejecting I/O to offline device
[78691.221519] scsi 11:0:0:0: rejecting I/O to offline device
[78691.222952] scsi 11:0:0:1: Enclosure         SYMWAVE  SES              3B01 PQ: 0 ANSI: 4
[78691.223156] scsi 11:0:0:2: uas_sense_old: urb length 26 disagrees with IU sense data length 510, using 18 bytes of sense data
[78691.225061] sd 11:0:0:0: Attached scsi generic sg3 type 0
[78691.225344] ses 11:0:0:1: Attached Enclosure device
[78691.225495] ses 11:0:0:1: Attached scsi generic sg4 type 13
[78691.226266] sd 10:0:0:0: Attached scsi generic sg5 type 0
[78691.226653] sd 10:0:0:1: Attached scsi generic sg6 type 0
[78691.241647] sd 10:0:0:0: [sdd] Attached SCSI removable disk
[78691.243832] sd 10:0:0:1: [sde] Attached SCSI removable disk

It looks like it attaches sdd and sde. Now when i look in the disk utility it shows "Hard disk Symwave WD6400AAKS-0 device /dev/sdc doesn't show any other info then that, if i format, it says that it cannot open /dev/sdc no device or address error.

Underneeth the device it does show two general usb3.0 CRW that are sdd and sde.

Now if I do a fdisk -l it doesn't show the device:

media@Media-pc:~$ sudo fdisk -l
Disk /dev/sda: 80.0 GB, 80026361856 bytes
255 heads, 63 sectors/track, 9729 cylinders, total 156301488 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x000247de
   Device Boot      Start         End      Blocks   Id  System
/dev/sda1   *        2048   152176639    76087296   83  Linux
/dev/sda2       152178686   156301311     2061313    5  Extended
/dev/sda5       152178688   156301311     2061312   82  Linux swap / Solaris

Disk /dev/sdb: 1000.2 GB, 1000204886016 bytes
255 heads, 63 sectors/track, 121601 cylinders, total 1953525168 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x948fc822

   Device Boot      Start         End      Blocks   Id  System
/dev/sdb1              63  1953520064   976760001    7  HPFS/NTFS/exFAT

So now I am confused. Any ideas how I get fdisk to see the device?

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