Wildcard 'A' record overriding CNAME record

Posted by user116890 on Server Fault See other posts from Server Fault or by user116890
Published on 2012-04-09T11:23:34Z Indexed on 2012/04/09 11:32 UTC
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dns

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cname-record

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wildcard

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arecord

I have a Wildcard * A record for self-registration of subdomains by users on our web app. All works fine.

I now need to set up an alias for support.mydomain.com to point to mydomain.freshdesk.com. I created a CNAME record as per instructions however it appears my Wildcard A record is overriding the CNAME entry.

Any thoughts on how to resolve this? I need the wildcard so creating an A record for each user subdomain is not possible.

Thanks.

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