I have deployed a bunch of windows server VMs on a cloud hosting service. These machines are all joined to a domain controller on the same service, which also hosts DNS. All of the domain-joined machines have dynamic IP (along with the DC).

If I try to resolve any of the hostnames remotely, it fails. For example, I am in SQL Server Reporting Services and I need to connect to a remote server. I provide the hostname of the desired target server and this fails, but then if I provide the IP, this works. How can I pass the hostname and have this resolve to IP?

Is there anything I need to look for in the DNS server? It has records of the hostnames (in forward lookup I think), but reverse is empty. Isn't it the case that forward lookup resolves ip to hostname and reverse resolves hostname to ip? Also, I don't know what he subnet mask because this is not in my control, so the machines may not be in the same subnet - can this be a cause of the problem?

Where is the problem?

Thanks