Juniper J4350 out of order

Posted by Benjamin Baron on Server Fault See other posts from Server Fault or by Benjamin Baron
Published on 2012-04-10T15:08:00Z Indexed on 2012/04/10 17:33 UTC
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I have got two (2) Juniper routers J4350 that are out of order :

  • All the interfaces are down (leds on the interfaces don't ligthen, ping dosen't respond)
  • No output on the console port (even when booting)
  • I've tried to reset the router (holding the RESET CONFIG button on the front panel during 15 seconds) and nothing happened, even while booting the device
  • I've opened the router to check the fans. I've removed some dust and nothing has changed.

I wanted to precise that the leds on the front panel are all on:

  • The POWER led is green
  • The STATUS led is red
  • The ALARM led is on and is orange
  • The HA (High Availablity) is on and orange as well

I have found nothing on the Internet to solve this problem... Thank you for helping me :)

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