Understanding the problem when things break in production
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bitcycle
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Published on 2012-04-11T16:33:32Z
Indexed on
2012/04/11
17:41 UTC
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Hit count: 339
bug
|production
Scenario:
- You push to production
- The push broke multiple things
- That same build did not break qa or dev
- As a developer, you don't have prod access.
- There is lots of pressure from above to get things working agian.
Specifics:
- PHP/MVC application that is API-driven in Zend.
- Deployed to a few servers.
My question:
While investigating, lets say I have a hunch that something is wrong. But, I don't know for sure. And, of course, I can't test things in production. If I have a suggested fix based on that hunch, would it be wise to try and apply it and see if it works, before understanding what the problem is?
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