Why can't I use my Bluetooth Headset with my laptop?

Posted by Michael Haren on Super User See other posts from Super User or by Michael Haren
Published on 2012-04-12T17:06:14Z Indexed on 2012/04/12 17:33 UTC
Read the original article Hit count: 256

Filed under:

windows-7

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64-bit

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bluetooth

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headset

I just received a new Plantronics M50 bluetooth headset. It works great with my phone, but I can't get it working with my laptop.

What are the things I should be checking?

Here's what I've done so far:

It pairs successfully:
It's not in multipoint mode--it's only paired to my laptop
I've installed all available drivers from Plantronics and Dell
I have no (!) in Device Manager (though I don't see the headset there either--would I?)
I can "configure" the headset by double clicking on it:
"Allow the computer to turn off this device to save power" is unchecked in the Bluetooth radio settings
Apps that let me choose the playback/mic device only list my laptop, not the headset
[UPDATE] I went into the Bluetooth device's properties and Checked "headset" under the services tab. This was successful but hasn't delivered any functionality as far as I can tell

I'd like to use this headset for VOIP conferencing (Goto meeting, Gmail voice chat, G+ hangouts, Skype, etc.) and listening to music (iTunes).

Where else should I be digging?

Is it possible that this new headset is simply not compatible with computers (i.e. it's only compatible with phones)?

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