Joomla 1.6 site cannot add a new extension through admin interface

Posted by Ghlouw on Pro Webmasters See other posts from Pro Webmasters or by Ghlouw
Published on 2011-07-08T08:56:10Z Indexed on 2012/04/15 5:44 UTC
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I'm having a very frustrating problem with my Joomla 1.6 site. I cannot add any new extensions through the admin interface. I have tried to upload the extension, or to use the search folder option or even the direct link. Neither of these options work, and all that happens is that the page tries to load forever until it finally timesout with a blank white page (no further error messages).

I have tried this with multiple browsers (Chrome,FF,IE) and I have tried it with different extensions (modules, components, templates - all the same result). So I don't think it has anything to do with what I am uploading, but more likely the problem is something with the post action. I have also seen the exact same error occur when I try to update menu items or even create new menu items.

I am not getting this error with a duplicate of the site in the dev environment, but only get this on my shared web hosting live server. This is on a Windows IIS / PHP / mySQL environment.

Any help would be much appreciated!

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