Bluetooth radio device is not available

Posted by Mike on Super User See other posts from Super User or by Mike
Published on 2011-12-08T01:45:38Z Indexed on 2012/06/03 22:42 UTC
Read the original article Hit count: 276

Filed under:
|
|

I reinstalled my Windows 7 operating system, and have since been unable to detect my Logitech m555b bluetooth mouse.

Here is some info about my system:

  • I have have a working connection with a bluetooth printer.

  • I have a message in the "My Bluetooth" section of explorer stating "Bluetooth radio device is not available".

  • The Device Manager indicates that the Generic Bluetooth radio is working correctly.

  • The bluetooth "F12" switch is on. Mouse batteries are new and the right way around.

  • I'm presuming that I need a bluetooth driver which is non generic.

  • The computer is a Clevo P150HMx (the version with the GTX485 GPU) with the default WLAN / bluetooth combo card manufactured by Realtek (I think it's a Realtek RTL8188CE card). I think I have the drivers installed, but I still get the generic driver in the Device Manager. I'm confused. Please help, I'm going mad on the touchpad. (Thanks for the touchup wizlog)

© Super User or respective owner

Related posts about windows-7

Related posts about bluetooth