How to get more detailed reason for Thunderbird crashing?
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by
Nick
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Published on 2012-06-05T21:06:26Z
Indexed on
2012/06/05
22:47 UTC
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Hit count: 598
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|thunderbird
I have a computer (10.04) that was previously running Thunderbird 12.0.1 just fine (installed via apt-get via official PPA). I don't know what happened at the time the problem started since this is a multi-user computer and I was not here. However, every time we try to launch TB, we immediately get a dialog that says:
We're Sorry
Thunderbird had a problem and crashed.
Things I've tried:
- Running
thunderbird
from a terminal produces no output. - I tried
apt-get remove thunderbird --purge
and then reinstalled - Deleting the user's
.thunderbird
folder and launching still results in a crash - Attempting to run
thunderbird -safe-mode
still results in a crash - This problem occurs for all users of Thunderbird on this computer.
Is there any way to get more details on why the program is crashing? For example, the specific error that TB is encountering? I tried thunderbird -g
but I'm not sure what to do with the debugger.
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