Communications: BNSL Unifies The Customer Experience

Posted by Michael Seback on Oracle Blogs See other posts from Oracle Blogs or by Michael Seback
Published on Wed, 13 Jun 2012 00:22:16 +0000 Indexed on 2012/06/13 4:44 UTC
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Hear how BNSL achieved a unified customer experience across channels. BNSL is India's number one telecommunications operator with 70M mobile customers and 20M wired customers. They consolidated 330 different districts and customer experiences into a single customer experience across the contact center, web, email and SMS. Click here to listen to their journey. Read more about Oracle Communications.

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Communications: BNSL Unifies The Customer Experience - Developer IT

Communications: BNSL Unifies The Customer Experience

/Oracle/Customer Success

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