Network Solutions Gold VIP Program

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Published on Thu, 14 Jun 2012 18:49:24 GMT Indexed on 2012/06/15 15:17 UTC
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Today I received an email advising me “Congratulations! You have been selected for the Network Solutions Gold VIP Program” Now I get a bunch of messages from Network Solutions because a long time ago I chose them as my registrar. I usually just save these to my Outlook Network Solutions folder and move on.

This time my wife was in the room and I chuckled and said something about “Network Solutions has made me a Gold VIP member.” She said “So what does that mean?” Prompted by that I scrolled down the page to look at my “perks". Let’s see – Special pricing, 1 year free Web Forwarding, 1 hour of free support… etc etc until I hit “Enrollment in SafeRenew*

SafeRenew* simplifies your renewal process. It protects your domain name registrations and corresponding services in the event you forget or are unable to renew on time.

I’m thinking “Now ain’t that neat” I don’t use auto renew anyway and never have. Then I continued reading:

Beginning June 24th, 2012 your domains* (that’s 10 days away) will automatically renew. To ensure continuation of service, please be certain you have a valid credit card on file. If you do not wish for your services to be automatically renewed, please click here to log into account manager and opt out of the SafeRenew service.

Whoa Network Solutions is going to start spending my money without so much as a by your leave sir!!! I don’t bloody think so and how truly magnanimous of them I can “click here” to opt out of what I didn’t opt in for. Talk about furious! I still am.

Now the kicker is: if my wife hadn’t been curious and if I’d had a working credit card on file I wouldn’t have know this until one of my unwanted domain names auto renewed. Of course I was told “Oh – we’d have refunded your money” to which I say bull. In my view Networks Solutions is guilty of a crime of some sort. They DO NOT have a right to spend my money without asking!!!!! So watch out folks.

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