we're using lotus notes 8.5 and I have a user who was over his quota as he had sent 6 email with attachement over 800 MB (no comment...) I deleted these oversized email and empty the trash but domino keep sending email warning about quota. I checked in the all documents view and they are no longer there, I re-did an empty the trash. I saw a post on the internet saying to compact his database, when I go under file, application, properties and click on the info tab, I see that he use 35.7% of the 3 GB database. when I click on "compact" I see a message saying the compact of the database is beeing process... the message disapear after about 1 minutes the message disapear but nothing else seem to happen and when I look back later on the space problem has not changed.

any advice would be appreciated.