Where do Outlook folders go when moved?

Posted by balexandre on Server Fault See other posts from Server Fault or by balexandre
Published on 2012-06-27T05:51:37Z Indexed on 2012/06/27 9:17 UTC
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I have an account with external user mailboxes opened and accidentally I have moved a folder and now I can't find it anywhere.

Action:

  • I clicked on a folder and dragged it into another one.

Result:

  • Can't find the moved folder anywhere

enter image description here

The above picture is the folders I currently have from my Outlook 2010 (via Exchange 2010), under an AD Network.

Where can I (me, having admin rights over the network) retrieve that missing folder again?

Attempts:

The original and the one folder I need was accidentally moved, but I have created a poi folder and tried the same way, and I got the same result... the folder went missing.

I also tried to reboot the client machine and access the same mailbox from OWA ... no luck on both attempts :(

Any ideas on how I can retrieve the missing folder and its emails again?

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