NBX v3001 new phone account: all incoming calls directly diverted to voicemail

Posted by Pitto on Super User See other posts from Super User or by Pitto
Published on 2012-06-29T08:43:05Z Indexed on 2012/06/29 9:18 UTC
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That's my problem: I've added a new user in our NBX v3001 3com (now hp) and all the incoming calls are diverted, without ringing, to the voicemail.

The phone is a Sip Endpoint Terminal and I really don't have a clue why this is happening since I've installed other identical phones without troubles.

I've also tried deleting and re-adding the user and changing the extension: nothing.

Any hints to solve?

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