After upgrading to 12.04 the scanner from Brother Printer MFC-290C does not work

Posted by Lorenzo on Ask Ubuntu See other posts from Ask Ubuntu or by Lorenzo
Published on 2012-06-15T10:49:06Z Indexed on 2012/08/28 21:52 UTC
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I upgraded Ubuntu to 12.04 from 11.10. The printer works, but the scanner doesn't now. In 11.10 I had to install a special driver from Brother. The printer's model is Brother MFC-290C. The computer is a Toshiba Satellite. How can I get the scanner working?

Update:

I have a 64-bit installation on the Toshiba Satellite. Thank you for your instructions, Chad--24216. I followed each step: 1 through 5. I also updated the Brother Linux scanner S-KEY tool.

The output of dpkg -l | grep Brother is:

ii  brscan-skey                            0.2.3-0                                 Brother Linux scanner S-KEY tool
ii  brscan3                                0.2.11-5                                
Brother Scanner Driver
ii  mfc290ccupswrapper:i386                1.1.2-2                                 Brother CUPS Inkjet Printer Definitions
ii  mfc290clpr:i386                        1.1.2-2                                 Brother lpr Inkjet Printer Definitions
ii  printer-driver-ptouch                  1.3-3ubuntu0.1                          printer driver Brother P-touch label printers    

Still the scanner does not work. Here is the message from Xsane:

Failed to open device brother3:bus6;dev1:  Invalid argument.  

Here is the message from Simple Scan:

Failed to scan. Unable to connect to scanner.  

And Scan Utility still doesn't display the scanner line.

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