Our Exchange server is having a lot of issues. It can't get Windows Updates anymore (error 8000FFFF) and it has a lot of other issues that are all related (Server Manager error - Catastrophic failure exception hresult 8000FFFF). Everything I've read online about it says you pretty much have to re-install Windows to fix it.

Because of that, we are going to migrate to a new server running Exchange 2010. I have the new server ready and I was doing the pre-requisite checker and it was complaining that the Exchange 2007 installation wasn't SP2 or newer. I checked and indeed, it is SP1. So I am trying to upgrade the Exchange 2007 installation to SP3, however, it is failing. It is hanging on "Removing Exchange files." I followed these instructions and it's still not working. I can get to the part where you run the upgrade from command line but it starts asking for the exchangeserver.msi file. I point it to where it is located but it keeps asking for it. I am starting to get concerned that I can't upgrade the Exchange server because of the same issues above.

My next step is to call Microsoft about the issue because I need to get it fixed however I wanted to check here first.