Host couldn't be reached by domain name, only by IP: Apache's fault?

Posted by MaxArt on Server Fault See other posts from Server Fault or by MaxArt
Published on 2012-08-29T08:43:23Z Indexed on 2012/08/29 9:40 UTC
Read the original article Hit count: 249

I have this Windows Server 2003 R2 32 bit machine running Apache 2.4.2 with OpenSSL 1.0.1c and PHP 5.4.5 via mod_fcgid 2.3.7. This config worked just fine for some hours, but then the site couldn't be reached with its domain name, say www.example.com, but it could be still reached by its IP address.

In particular, while https://www.example.com/ yielded a connection error, http://123.1.2.3/ worked just fine. Yes, first https then http.

Error and access logs were clean, i.e. they showed no signs of problems. Just the usual messages, that were interrupted while the site couldn't be reached.

After some investigation, a simple restart of Apache solved the problem. Unfortunately, I didn't have the chance to test if https://123.1.2.3/ worked as well, or if http://www.example.com/ was still redirected to https as usual.

So, has anyone have any idea of what happened? Before I get tired of Apache and ditch it in favor of Nginx?

Edit: Some log informations.

The last line of sslerror.log is from 90 minutes before the problem occurred, so I guess it's not important. ssl_request.log shows nothing interesting, too: these are the last two lines before the problem:

[28/Aug/2012:17:47:54 +0200] x.x.x.x TLSv1.1 ECDHE-RSA-AES256-SHA "GET /login HTTP/1.1" 1183
[28/Aug/2012:17:47:45 +0200] y.y.y.y TLSv1 ECDHE-RSA-AES256-SHA "POST /upf HTTP/1.1" 73

The previous lines are all the same and don't seem interesting, except 4 lines like these 30-40 seconds before the problem:

[28/Aug/2012:17:47:14 +0200] z.z.z.z TLSv1 ECDHE-RSA-AES256-SHA "-" -

These are the corrisponding lines from sslaccess.log:

z.z.z.z - - [28/Aug/2012:17:47:14 +0200] "-" 408 -
...
x.x.x.x - - [28/Aug/2012:17:47:54 +0200] "GET /login HTTP/1.1" 200 1183
y.y.y.y - - [28/Aug/2012:17:47:45 +0200] "POST /upf HTTP/1.1" 200 73

© Server Fault or respective owner

Related posts about apache2

Related posts about windows-server-2003