You Need BRM When You have EBS – and Even When You Don’t!

Posted by bwalstra on Oracle Blogs See other posts from Oracle Blogs or by bwalstra
Published on Mon, 3 Sep 2012 19:55:06 +0000 Indexed on 2012/09/03 21:43 UTC
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Here is a list of criteria to test your business-systems (Oracle E-Business Suite, EBS) or otherwise to support your lines of digital business - if you score low, you need Oracle Billing and Revenue Management (BRM).

Functions

  • Scalability
  • High Availability (99.999%)
  • Performance
  • Extensibility (e.g. APIs, Tools)
  • Upgradability
  • Maintenance
  • Security
  • Standards Compliance
  • Regulatory Compliance (e.g. SOX)
  • User Experience
  • Implementation Complexity

Features

  • Customer Management
  • Real-Time Service Authorization
  • Pricing/Promotions Flexibility
  • Subscriptions
  • Usage Rating and Pricing
  • Real-Time Balance Mgmt.
  • Non-Currency Resources
  • Billing & Invoicing
  • A/R & G/L
  • Payments & Collections
  • Revenue Assurance

Integration with Key Enterprise Applications

  • Reporting
  • Business Intelligence
  • Order & Service Mgmt (OSM)
  • Siebel CRM
  • E-Business Suite
  • On-/Off-line Mediation
  • Payment Processing
  • Taxation
  • Royalties & Settlements
  • Operations Management
  • Disaster Recovery
Overall Evaluation
  • Implementation
  • Configuration
  • Extensibility
  • Maintenance
  • Upgradability
  • Functional Richness
  • Feature Richness
  • Usability
  • OOB Integrations
  • Operations Management
  • Leveraging Oracle Technology
  • Overall Fit for Purpose

You need Oracle BRM:

  • Built for high-volume transaction processing
  • Monetizes any service or event based on any metric
  • Supports high-volume usage rating, pricing and promotions
  • Provides real-time charging, service authorization and balance management
  • Supports any account structure (e.g. corporate hierarchies etc.)
  • Scales from low volumes to extremely high volumes of transactions (e.g. billions of trxn per hour)
  • Exposes every single function via APIs (e.g. Java, C/C++, PERL, COM, Web Services, JCA)

Immediate Business Benefits of BRM:

  • Improved business agility and performance
  • Supports the flexibility, innovation, and customer-centricity required for current and future business models
  • Faster time to market for new products and services
  • Supports 360 view of the customer in real-time – products can be launched to targeted customers at a record-breaking pace
  • Streamlined deployment and operation
  • Productized integrations, standards-based APIs, and OOB enablement lower deployment and maintenance costs
  • Extensible and scalable solution
  • Minimizes risk – initial phase deployed rapidly; solution extended and scaled seamlessly per business requirements

Key Considerations

  • Productized integration with key Oracle applications
  • Lower integration risks and cost
  • Efficient order-to-cash process
  • Engineered solution – certification on Exa platform
  • Exadata tested at PayPal in the re-platforming project
  • Optimal performance of Oracle assets on Oracle hardware
  • Productized solution in Rapid Offer Design and Order Delivery
  • Fast offer design and implementation
  • Significantly shorter order cycle time
  • Productized integration with Oracle Enterprise Manager
  • Visibility to system operability for optimal up time

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