Failing Seagate HDD - Not Recognised

Posted by thefragileomen on Super User See other posts from Super User or by thefragileomen
Published on 2012-09-04T19:21:21Z Indexed on 2012/09/04 21:41 UTC
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hard-drive

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sata

I am having a look at a friend's computer which contains a 500GB Seagate HDD. Unfortunately the HDD is not recognised by the BIOS menu and it beeps 11 times upon powerup. I've moved the HDD to another laptop but the problem remains. I've downloaded SeaTools for DOS (Seagate's Diagnostic tool) but unfortunately to no avail and the disc remains unseen when using this DOS boot disc.

The HDD is only 6 months old so I'm very surprised at this but it appears a common problem with Seagate 2.5" HDDs as well as other HDDs manufactured by Seagate. I intend to try it in an external caddy on Thursday when back in work and also through a forensic writeblocker but just wondering if anyone has any other suggestions? I am of the opinion it is some chip on the HDD board which prevents it spinning due to a fault. If so, I've lost to deactivate this just so I can simply recover the data on the drive and start with a new disc.

Thanks

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