HP C4400 is paper out

Posted by borges on Super User See other posts from Super User or by borges
Published on 2012-09-01T18:15:09Z Indexed on 2012/09/04 3:40 UTC
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windows-7

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printer

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hp

I have a HP C4400 printer and it claims to be out of paper (which is not true) and don't even try to pull the paper.

I have already followed these instructions with no success: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786157&cc=us&lc=en&dlc=en&product=3418705

Two strange things:

I used the printer successfully minutes before this problem.
It prints its test page successfully (by pressing the cancel and color buttons simultaneously).

How can I fix this problem?

PS: Sorry about the creepy english.

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