Melting plastic around DC-in jack in laptop

Posted by Ove on Super User See other posts from Super User or by Ove
Published on 2012-08-15T19:06:21Z Indexed on 2012/09/12 21:41 UTC
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I recently noticed that the plastic around the DC-in jack of my laptop was warped (melted) a little bit. Since I noticed, I have done some experiments, and saw that the metal tip of the charger heats up very much when I am gaming, or performing CPU-intensive work (it's so hot that i can't hold it between my fingers). When I am using Windows normally (web browsing, music, video), the tip is not hot. I tried using another charger from a compatible laptop, but its metal tip overheated as well, so the problem is not caused by the charger.

I have been using this laptop for gaming for 1.5 years and I never had this problem. When gaming I always use a laptop cooler. Dust is not the problem (i cleaned out the dust), and the CPU and GPU temperatures are not higher than when I got the laptop. The only thing that is excessively hot is the charger tip.

Because I bought my laptop from the USA, sending it to warranty and back would cost more than the laptop's value, so I need to fix it myself. I have googled around, and I saw that the problem might be the DC-in jack that is located on the motherboard of the laptop. I plan to take the laptop apart and see if it has become loose, and soldering it in place if it has.

My questions for you are:

  • Did anyone deal with this problem in the past? Did anyone manage to fix it?
  • Is the DC-in jack the culprit in this case? Or is it possible for the problem to be caused by another part on the motherboard?
  • Is there any way I can check the DC-in jack with a multimeter? What should I measure (resistance, etc)?

EDIT: My laptop is a Sager NP5135 (aka Clevo B5130M). I also posted on NBR, including some pictures: link

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