The Nine Cs of Customer Engagement

Posted by Michael Snow on Oracle Blogs See other posts from Oracle Blogs or by Michael Snow
Published on Tue, 18 Sep 2012 13:00:00 +0000 Indexed on 2012/09/18 15:46 UTC
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Avoid Social Media Fatigue - Learn the 9 C's of Customer Engagement

Have We Hit a Social-Media Plateau?

In recent years, social media has evolved from a cool but unproven medium to become the foundation of pragmatic social business and a driver of business value. Yet, time is running out for businesses to make the most out of this channel. This isn’t a warning. It’s a fact.

Join leading industry analyst R “Ray” Wang as he explains how to apply the nine Cs of engagement to strengthen customer relationships. Learn:

How to overcome social-media fatigue and make the most of the medium
Why engagement is the most critical factor in the age of overexposure
The nine pillars of successful customer engagement

Register for the eighth Webcast in the Social Business Thought Leaders series today.

Register Now

Thurs., Sept. 20, 2012
10 a.m. PT / 1 p.m. ET

Presented by:

R “Ray” Wang
Principal Analyst and CEO,
Constellation Research

Christian Finn
Senior Director, Product Management
Oracle

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