Unlock More Value: Oracle Platinum Services at Oracle OpenWorld

Posted by Oracle OpenWorld Blog Team on Oracle Blogs See other posts from Oracle Blogs or by Oracle OpenWorld Blog Team
Published on Mon, 17 Sep 2012 23:29:46 +0000 Indexed on 2012/09/18 3:46 UTC
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In a bold move to provide even more value to customers who adopt the extreme performance of Oracle Exalogic Elastic Cloud, Oracle Exadata, and Oracle SPARC SuperCluster, Oracle recently launched a set of enhanced services that help IT managers decrease the cost and complexity of supporting their IT environments: Oracle Platinum Services.

Learn more by attending the Oracle Platinum Services: Unlock More Value with Advanced Support session at Oracle OpenWorld. In this session, Oracle shares how to achieve maximum performance and lower total cost of ownership through certified configurations for Oracle engineered systems and Oracle Platinum Services. Hear about the industry-leading Oracle Platinum Services offering and tools already used by Oracle customers, including remote fault monitoring, faster response times and patching services.

Vincent Biddlecombe, chief technology officer of Transplace, a third-party logistics provider, is seeing results already. He says “The Platinum Services offering has been a great addition to Oracle Premier Support. This level of support is unique in my experience. We saw results very quickly. Our experience has exceeded my expectations.” The patching services have enabled Transplace to stay up to date on the latest improvements.  According to Biddlecombe, “We've gone from being eight patches behind to completely up to date, and I'm extremely happy.” 

Visit us on Monday, October 1 at 12:15 p.m. and become familiar with industry-leading Oracle Platinum Services. For more information on Oracle Customer Support Services sessions and events, go to Oracle Customer Support Services.

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