Laptop monitor stopped working and can't be re-enabled on a Dell Latitude E6410
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Published on 2012-05-08T20:02:48Z
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2012/09/24
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I'm using Ubuntu 12.04 (upgraded from 11.10), everything seemed to work fine until today when my laptop monitor suddenly stopped working. Here are the facts:
My laptop is a Dell Latitude E6410, Intel graphics.
External Monitor is attached through a docking station.
Everything worked fine for about 6-7 month, then upgraded to 12.04
Issue started today after a week of upgrade.
I think the issue started after I ran CounterStrike 1.6, both monitors blinked and then only the attached monitor which is connected to a docking station continued to work I thought at first that was a transient issue but then I've rebooted, removed the battery but the same happens.
Laptop Monitor and external monitor work fine up to login screen, but after I login it goes black
Whenever I try to re-enable laptop monitor from Display Manager I get errors:
The selected configuration for displays could not be applied
could not set the configuration for CRTC 63
Not sure what technical details are required but here are some:
$ xrandr
Screen 0: minimum 320 x 200, current 3120 x 1050, maximum 8192 x 8192
eDP1 connected (normal left inverted right x axis y axis)
1440x900 60.0 + 40.0
VGA1 disconnected (normal left inverted right x axis y axis)
HDMI1 connected 1680x1050+0+0 (normal left inverted right x axis y axis) 474mm x 296mm
1680x1050 60.0*+
1280x1024 75.0 60.0
1152x864 75.0
1024x768 75.1 60.0
800x600 75.0 60.3
640x480 75.0 60.0
720x400 70.1
DP1 disconnected (normal left inverted right x axis y axis)
HDMI2 disconnected (normal left inverted right x axis y axis)
DP2 disconnected (normal left inverted right x axis y axis)
$ tail /var/log/Xorg.0.log
[ 8367.132] (WW) intel(0): flip queue failed: Device or resource busy
[ 8367.132] (WW) intel(0): Page flip failed: Device or resource busy
[ 8367.174] (WW) intel(0): flip queue failed: Device or resource busy
[ 8367.174] (WW) intel(0): Page flip failed: Device or resource busy
[ 8367.174] (WW) intel(0): flip queue failed: Device or resource busy
[ 8367.174] (WW) intel(0): Page flip failed: Device or resource busy
[ 8367.265] (WW) intel(0): flip queue failed: Device or resource busy
[ 8367.265] (WW) intel(0): Page flip failed: Device or resource busy
[ 8367.265] (WW) intel(0): flip queue failed: Device or resource busy
[ 8367.265] (WW) intel(0): Page flip failed: Device or resource busy
I'm using gnome-shell, and the only ways I've been able to get both display working have been:
1) Booting with laptop disconnected from docking and then re attach external with VGA instead of DVI, but only worked for a session.
2) Removing xserver-xorg-video-intel, but then I gnome-shell is gone as well as dri
I would appreciate any suggestions.
Regards,
============================= WORKAROUND FOUND =============================
So I have tried few things and here is what worked:
I've installed a newer version of xserver-xorg-video-intel (2.19 vs 2.17) from ppa:xorg-edgers/ppa, it didn't work at first, it was only showing low graphics mode, so I tried with a different linux-image 3.0.0-19-generic-pae instead of 3.2.0-24-generic-pae, which I believe is 12.04 precise default, then everything started to work again, Now I've installed 3.4.0-1-generic-pae from same ppa and everything goes flawless so I believe the issue is either with linux-image 3.0.0-19-generic-pae or xserver-xorg-video-intel 2.17.
Hope this helps someone in the future.
PS: Now xrandr shows multiple modes for my laptop monitor
$ xrandr
Screen 0: minimum 320 x 200, current 3120 x 1050, maximum 8192 x 8192
eDP1 connected 1440x900+1680+0 (normal left inverted right x axis y axis) 303mm x 189mm
1440x900 60.0*+ 59.9 40.0
1360x768 59.8 60.0
1152x864 60.0
1024x768 60.0
800x600 60.3 56.2
640x480 59.9
VGA1 disconnected (normal left inverted right x axis y axis)
HDMI1 connected 1680x1050+0+0 (normal left inverted right x axis y axis) 474mm x 296mm
1680x1050 60.0*+
1280x1024 75.0 60.0
1152x864 75.0
1024x768 75.1 60.0
800x600 75.0 60.3
640x480 75.0 60.0
720x400 70.1
DP1 disconnected (normal left inverted right x axis y axis)
HDMI2 disconnected (normal left inverted right x axis y axis)
DP2 disconnected (normal left inverted right x axis y axis)
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