How do I change the Admin password on a Ubee DVW3201B?

Posted by Iszi on Super User See other posts from Super User or by Iszi
Published on 2012-03-12T21:45:16Z Indexed on 2012/09/25 21:40 UTC
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I must admit that I feel rather foolish having to ask this.

I recently switched ISPs, and the new one gave us a Ubee DVW3201B as our home gateway. I want to change the Administrator username/password from the defaults, but I've been having some difficulty.

Every time, after I save the new username and password, I'm prompted to re-authenticate to the administration interface. It fails no matter what I try. I've tried using:

  • New username / New password
  • Default username / New password
  • Default username / Default password

None of the above works. This has happened twice now, with my only recourse after failure being to do a reset to factory defaults (press and hold the hard reset button for 10 seconds).

Is there something I'm missing?

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