Windows XP long login (15 minutes +)

Posted by Emily Pinkerton on Server Fault See other posts from Server Fault or by Emily Pinkerton
Published on 2012-09-26T18:13:49Z Indexed on 2012/09/27 3:39 UTC
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I'm having a lot of issues with our Windows XP SP3 machines (about 5, but every week another gets on the bandwagon of this issue). They take forever (15 minutes) to apply the user settings once our employee's enter their username and password to login to our domain. It only happens say if a user has reboot the machine and then when they go to log back in then it hangs forever. Reboot and restart are the key words for sure I've noticed with this issue.


Here are things I have tested:

•Made sure the DNS was set to point to our two servers (Server01 & Server02 are DNS Domain Controllers, 01 is primary and 02 backup).

•No major changes have been applied to our network.

•All profiles are local, so I have deleted out local profiles that aren't being used on those machines that run slow.

•Also I have tried to enable and disable the Enable Fast Login under the local machines GP. It was not configured originally and when I tested both, it made the computer hang on "applying computer settings" for about 15 minutes. When it finally came up to the login screen the it was very quick to login to the domain. However this doesn't fix my issue, and even more frustrating upon setting it back to being not configured it now still takes for forever to apply computer settings.

•I enabled the userenv log and here is what I see, but my experience is limited and I'm not sure how to read it exactly. (see below for log, this isn't the whole thing because it's really long)

USERENV(2ec.2f0) 10:50:41:843 LoadUserProfile: LoadUserProfileP succeeded

USERENV(2ec.2f0) 10:50:41:843 LoadUserProfile: Returning success. Final Information follows:

USERENV(2ec.2f0) 10:50:41:843 lpProfileInfo->UserName =

USERENV(2ec.2f0) 10:50:41:843 lpProfileInfo->lpProfilePath = <>

USERENV(2ec.2f0) 10:50:41:843 lpProfileInfo->dwFlags = 0x0

USERENV(2ec.2f0) 10:50:41:843 LoadUserProfile: Returning TRUE. hProfile = <0x818>

USERENV(2ec.2f0) 10:50:41:984 IsSyncForegroundPolicyRefresh: Synchronous, Reason:NonCachedCredentials

USERENV(2ec.248) 10:50:41:984 IsSyncForegroundPolicyRefresh: Synchronous, Reason:NonCachedCredentials USERENV(3c4.3dc) 10:51:26:166 LibMain: Process Name:
C:\WINDOWS\system\wbem\wmiprvse.exe

USERENV(2ec.5cc) 11:05:08:741 ProcessGPOs: network name is 192.168.49.0

USERENV(4a8.888) 11:05:08:804 GetProfileType: Profile already loaded.

USERENV(4a8.888) 11:05:08:804 LoadProfileInfo: Failed to query central profile with error 2

USERENV(4a8.888) 11:05:08:804 GetProfileType: ProfileFlags is 0


Also this error is in the file quite a lot:

USERENV(328.5bc) 11:05:29:733 GetUserDNSDomainName: Failed to impersonate user

USERENV(328.834) 11:05:29:733 ImpersonateUser: Failed to impersonate user with 5.


I'm really not sure what else to do with my limited experience, but I'm hoping someone can help me. I feel like I'm dealing with an issue way above my level and any knowledge I can gain out of getting this issue fixed would be amazing.

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