Server freezes at XX:25

Posted by Karevan on Server Fault See other posts from Server Fault or by Karevan
Published on 2012-09-29T01:02:06Z Indexed on 2012/09/29 3:40 UTC
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We've ordered a 50 euro/month server on hetzner.de, it has debian OS. The problem is that server is freezing in random time of the day and nothing appears in log. Only hardware reboot helps. Part of the log file while it was freezing:

Aug 17 22:38:26 Debian-60-squeeze-64-minimal pure-ftpd: ([email protected]) [INFO] New connection from 95.211.120.220
Aug 17 22:38:26 Debian-60-squeeze-64-minimal pure-ftpd: ([email protected]) [INFO] Logout.
Aug 17 22:39:01 Debian-60-squeeze-64-minimal /USR/SBIN/CRON[22828]: (root) CMD ( [ -x /usr/lib/php5/maxlifetime ] && [ -d /var/lib/php5 ] && find /var/lib/php5/ -type$
Aug 17 23:09:01 Debian-60-squeeze-64-minimal /USR/SBIN/CRON[22835]: (root) CMD ( [ -x /usr/lib/php5/maxlifetime ] && [ -d /var/lib/php5 ] && find /var/lib/php5/ -type$
Aug 17 23:17:01 Debian-60-squeeze-64-minimal /USR/SBIN/CRON[22842]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
Aug 17 23:39:01 Debian-60-squeeze-64-minimal /USR/SBIN/CRON[22847]: (root) CMD ( [ -x /usr/lib/php5/maxlifetime ] && [ -d /var/lib/php5 ] && find /var/lib/php5/ -type$
Aug 18 09:47:47 Debian-60-squeeze-64-minimal kernel: imklog 4.6.4, log source = /proc/kmsg started.
Aug 18 09:47:47 Debian-60-squeeze-64-minimal rsyslogd: [origin software="rsyslogd" swVersion="4.6.4" x-pid="1229" x-info="http://www.rsyslog.com"] (re)start
Aug 18 09:47:47 Debian-60-squeeze-64-minimal kernel: [ 0.000000] Initializing cgroup subsys cpuset
Aug 18 09:47:47 Debian-60-squeeze-64-minimal kernel: [ 0.000000] Initializing cgroup subsys cpu
Aug 18 09:47:47 Debian-60-squeeze-64-minimal kernel: [ 0.000000] Linux version 2.6.32-5-amd64 (Debian 2.6.32-45) ([email protected]) (gcc version 4.3.5 (Debian 4.3.5$
Aug 18 09:47:47 Debian-60-squeeze-64-minimal kernel: [ 0.000000] Command line: BOOT_IMAGE=/vmlinuz-2.6.32-5-amd64 root=/dev/md2 ro

As you can see, it appears only the fact of starting. No. theres no way to look in server's console right after when it freezes, sadly. Datacenter supporters do not really want to help about that.

Server has been installed 30th july, times and dates of freezes are down there:

6 august, 0:25 18 august, 2:27 21 august, 1:25 26 august, 23:26. We decided that freezing around ??:25 isn't a hardware fault, and decided to reinstall the OS.

Later, 31 august, our admin backed up all files, reinstalled Debian, and restored the backup.

But then, 7 september, server went down again, at 5:05. We thought it was related to Anyone else experiencing high rates of Linux server crashes during a leap second day? and turned ntp off. But then the server went down twice again, 21 september, 17:29 and 24 september, 20:27.

I called all linux admins I knew to help with solving it and they said everything is fine about configuring OS and it could be hardware only. But they dont know why it always freezes at XX:25-30.

Maybe some of you know about something related to that?

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